This Privacy Policy explains how Med Vibes APP("the App", "we", "us") collects, uses, stores, and protects personal data when used by parents or legal guardians and their children. This policy is designed to comply with GDPR (EU & Germany), and applicable Egyptian data protection laws.

The App is intended to be used by parents or legal guardians to manage vaccination-related information for their children. The App is primarily offered for users in Egypt, but is developed and operated in a manner consistent with German and EU data protection standards.
 

1. Who We Are

App Name: Med Vibes

Contact Email: privacy@vibestech.de

If you have questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us using the email address above.
 

2. Who Can Use the App

The App is intended for use by parents or legal guardians. Children do not create accounts themselves. All child-related information is entered and controlled exclusively by the parent or legal guardian.

By using the App, you confirm that you are the parent or legal guardian of any child whose data you provide.
 

3. Information We Collect

3.1 Parent / Guardian Information

We may collect the following personal information from parents or legal guardians:

• First name and last name
• Email address
• Phone number

This information is used to create and manage the user account, provide access to purchased features, and offer customer support.

3.2 Child Information

Parents or legal guardians may provide the following information about their children:

• Child’s name
• Child’s date of birth

The child’s date of birth is required to generate an accurate vaccination plan and send reminders. This information is used solely for this purpose and to provide age-appropriate content. No child accounts are created independently, and the data is not shared with third parties.
 

3.3 Health Information

The App allows parents to manually enter vaccination-related information for personal tracking purposes.

Important clarifications:

All health data is entered manually by the user

The App does not provide medical diagnosis, treatment, or health recommendations

The App is intended for informational and organizational purposes only
 

3.4 Audio and AI Interaction Data

The App provides an AI-powered chat feature, including optional voice note input that is converted to text.

The app requests access to the device’s microphone. This is used only to convert voice input to text for the AI chat feature. Users will be prompted before microphone access is requested.

Voice data is processed only to convert speech to text and provide the requested AI response

Voice recordings are not used for advertising, profiling, or AI model training

AI responses are provided for general information and guidance only, not medical advice
 

3.5 Subscription and Purchase Information

The App offers:

Auto-renewable subscriptions (1-year access including a defined number of AI questions)

Optional top-up purchases for additional AI questions

All payments are processed securely through Apple’s In-App Purchase system. We do not collect or store payment card details.
 

4. How We Use Information

We use collected information only to:

• Provide and maintain the App’s features
• Manage user accounts and subscriptions
• Enable AI chat and voice-to-text functionality
• Display vaccination-related information entered by users
• Provide customer support
• Comply with legal obligations

We do not use personal data for advertising or marketing purposes.
 

5. Children’s Privacy

Protecting children’s privacy is extremely important to us.

All child data is provided and controlled by a parent or legal guardian

Parental consent is obtained by the parent or guardian creating the account and directly entering the child’s information

The App does not display third-party advertising to children

The App does not use third-party analytics or tracking for children
 

6. Data Sharing

We do not sell, rent, or share personal data with third parties for advertising or marketing.

Data may be shared only:

With service providers strictly necessary to operate the App (e.g., cloud hosting, AI processing)

When required by law or legal obligation

All service providers are required to protect data in accordance with applicable data protection laws.
 

7. Data Retention and Deletion

We retain personal data only for as long as necessary to provide the App’s services or comply with legal obligations.

Parents or legal guardians may:

• Request access to their data
• Request correction of inaccurate data
• Request deletion of their account and their child’s data at any time
• Requests will be processed promptly

When you request the deletion of your account, we will remove or anonymize your personal information in our systems. This includes replacing names and other personally identifiable data with anonymous placeholders so that you can no longer be identified personally.

However, to support certain legitimate business and legal purposes — including subscription refunds, in-app purchase verification, and AI usage accounting — we may retain the following information for a limited period:

• Your user identifier (user ID)
• Your email address (to verify refund eligibility and for customer support)
• Subscription records (product IDs, purchase dates)
• AI use logs (timestamped records of AI quota usage)

We retain these data only as long as necessary to fulfill legal and contractual obligations (e.g., verifying subscription payments or processing refunds), and then we securely delete them or render them anonymous. Personal contact details and other personal data are not kept once the account deletion process has completed.

You can request deletion of your account — and consequently the removal or anonymization of your personal data — at any time from within the app or by contacting us at the email address listed in this Privacy Policy. Requests will be processed promptly and in accordance with applicable laws.

How to Delete Your Account:
You can delete your account from the APP:
1. Open the app
2. Select "Delete Account" from top right
4. Confirm deletion

If you are unable to access the app, you can request account deletion by contacting us at:
privacy@vibestech.de
 

8. User Rights (GDPR & Applicable Laws)

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, contact us at the email address listed above.
 

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no system can be completely secure, and users share information at their own risk.
 

10. International Data Processing

Although the App is intended for use in Egypt, data may be processed using infrastructure located in other countries, including the European Union.

When this occurs, we ensure appropriate safeguards are in place in accordance with GDPR and applicable laws.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our public Privacy Policy page.

Continued use of the App after changes indicates acceptance of the updated policy.
 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or data protection practices, please contact:

Email: privacy@vibestech.de